The most common way to make payments on your student account is through online banking.

For diploma students, refunds are issued by Student Financial Services in Guelph. The refund will be issued through Electronic Funds Transfer (EFT) – Direct Deposit.

Please ensure you have provided your banking information through WebAdvisor in order for the direct deposit to be completed. For assistance on adding your banking information to WebAdvisor, please read the instructions on the UofG Registrar website.

Once your banking information has been provided, email from your uoguelph email - with your student number included - to request a refund

For certificate students, please contact for details on receiving a student account credit.