Please visit OSAP section for further details about the confirmation of enrolment process.

The preferred method of supporting document submission is for you to directly upload your documents to your application. You can upload documents from the Print/Upload page in your account.

If you have other documents such as reviews or appeals, look for the link that says, 'Click here if you have other (optional) documents to upload' on your application. This will take you to the Optional Uploads page where you can submit application updates or review documents as needed.

If you are unable to upload your documents to your application, you can mail your documents to the Financial Aid Office at the campus, but please note there will be a delay in processing your documentation as staff continue to work remotely due to COVID-19. The mailing address is as follows:

University of Guelph, Ridgetown Campus

Attn: Financial Aid Office 

120 Main St. E

Ridgetown, ON 

N0P 2C0

To reset your OSAP password:

  1. Visit the OSAP website
  2. Click 'Log In'
  3. Click 'Forgot OAN or password' to retrieve either your OSAP Access Number (OAN) or password using the online or email options.

If you cannot retrieve the information this way, contact for the next steps.